JAYSON W. HANUS-SHEPHARD PROFESSIONAL CORPORATION d/b/a Shephard Health
Effective Date: November 5, 2026
Shephard Health may provide appointment communications, scheduling updates, reminders, patient support messages, billing communications, service-related notices, follow-up communications, and marketing or promotional communications where applicable consent or another lawful basis exists.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of applicable SMS communications and HELP for assistance. Mobile carriers are not liable for delayed or undelivered messages.
These Terms of Service ("Terms") govern your use of the Shephard Health website, online forms, appointment scheduling services, communications, electronic messaging services, and other related services provided by JAYSON W. HANUS-SHEPHARD PROFESSIONAL CORPORATION.
By accessing our website, submitting a form, scheduling an appointment, communicating with us, or using our services, you acknowledge these Terms and our Privacy Policy.
Shephard Health provides chiropractic, healthcare, wellness, consultation, appointment scheduling, patient communication, follow-up, and related professional services.
Services may include consultations, assessments, examinations, chiropractic care, spinal or musculoskeletal evaluations, wellness recommendations, and other services offered by the clinic.
The availability and suitability of services depend on individual health needs, professional assessment, provider judgment, appointment availability, clinic policies, and applicable professional requirements.
If you provide your telephone number and appropriate consent, Shephard Health may send communications related to your inquiry, appointments, account, or services you have requested.
These may include appointment confirmations, reminders, scheduling changes, rescheduling notices, billing notifications, administrative notices, service updates, follow-up communications, and related patient communications.
Where required by applicable law, promotional or commercial electronic messages will be sent only after appropriate consent has been obtained or where another lawful basis permits the communication.
Promotional communications may include clinic updates, service announcements, wellness information, offers, promotions, and other information relating to Shephard Health.
Consent to receive promotional SMS communications is not a condition of purchasing healthcare services.
Consent may be provided through a website form, appointment request form, booking form, scheduling page, contact form, landing page, written consent, or other consent mechanism made available by Shephard Health.
Where technically available, we may maintain records of the mobile number or email address, consent language, consent date and time, source of consent, and selected communication preferences.
Message frequency may vary depending on your appointments, inquiries, services, account activity, follow-up needs, and communication preferences.
Message and data rates may apply according to your wireless carrier and mobile service plan.
Reply STOP to opt out of applicable SMS communications. We may send a final confirmation acknowledging your unsubscribe request.
Reply HELP for assistance or contact Shephard Health at +1 403-543-7499 or [email protected] .
Where required, promotional email messages will contain an unsubscribe mechanism. You may also contact us to update your communication preferences.
Mobile carriers are not responsible for delayed or undelivered messages.
You must have legal authority to provide the telephone number or electronic address submitted to us and to provide applicable communication consent. Where a minor is involved, appropriate parent or guardian authorization may be required.
Our collection, use, disclosure, and safeguarding of personal information are described in our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers in support services is permitted only where reasonably necessary for them to perform services on our behalf.
All other use case categories exclude SMS originator opt-in data and consent, and such consent information will not be shared with third parties for their independent marketing or promotional purposes.
Patients and website users agree to:
Appointments may be scheduled or requested through our website, telephone, electronic messaging, scheduling platform, online forms, or another approved method.
Appointment availability is subject to provider schedules, clinic hours, operational requirements, and clinic policies.
Patients should provide reasonable notice when cancelling or rescheduling appointments. Any cancellation, late-cancellation, deposit, or no-show policy communicated separately by Shephard Health will apply.
Patients are responsible for applicable charges associated with services provided, subject to any insurance, benefit coverage, payment arrangement, or clinic policy that applies.
Where insurance or benefit coverage is used, patients remain responsible for amounts not covered or reimbursed by their insurer or benefits provider.
Payment transactions may be processed by third-party payment providers and financial institutions.
Shephard Health manages personal and health-related information in accordance with applicable privacy and professional requirements.
Health information may be collected, used, and disclosed as reasonably necessary to provide care, administer services, process payments, operate the clinic, meet professional requirements, obtain appropriate authorization, or comply with applicable law.
These Terms do not replace any separate patient consent, privacy notice, financial agreement, treatment consent, or other document provided by the clinic.
Chiropractic and wellness services are not substitutes for emergency medical care. If you believe you are experiencing a medical emergency, contact emergency services or seek appropriate emergency medical care.
Outcomes from healthcare and chiropractic services vary by individual. Shephard Health does not guarantee any specific healthcare, wellness, or treatment outcome.
Services involving minors must be arranged with appropriate parent, guardian, or other legally authorized involvement where required by applicable law, professional obligations, or clinic policy.
You agree not to misuse our website, forms, scheduling systems, messaging services, or other electronic services.
Website content, text, graphics, branding, logos, photographs, videos, designs, layouts, and other materials may be owned by or licensed to Shephard Health or their respective owners.
Materials may not be copied, reproduced, distributed, republished, modified, or commercially exploited without appropriate authorization, except where permitted by law.
Our website and communications may contain links to or integrations with third-party scheduling services, payment providers, analytics services, communications platforms, social media services, and other external services.
Shephard Health is not responsible for the independent content, security, availability, privacy practices, or performance of third-party services.
Our public website and online systems are provided on an "as is" and "as available" basis to the extent permitted by applicable law.
We do not guarantee that the website, online forms, booking systems, or electronic communications will always be uninterrupted, error-free, or continuously available.
Information on our website or in general marketing communications is provided for general informational purposes and does not create a practitioner-patient relationship or constitute emergency medical advice.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shephard Health, JAYSON W. HANUS-SHEPHARD PROFESSIONAL CORPORATION, and their employees, contractors, representatives, and service providers from claims resulting from unlawful misuse of our website or services, violation of these Terms, or fraudulent or unauthorized activity.
To the maximum extent permitted by applicable law, Shephard Health and JAYSON W. HANUS-SHEPHARD PROFESSIONAL CORPORATION will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of our public website, online scheduling services, forms, or electronic communication systems.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
We may restrict or terminate access to online or non-emergency services where an individual misuses our systems, violates these Terms, engages in fraudulent or abusive activity, or creates a material security or legal risk.
These Terms are governed by the applicable laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles, except where applicable law requires otherwise.
We may update these Terms periodically to reflect changes in our services, policies, operations, technology, or applicable requirements.
Updated Terms will be posted with a revised effective date.
JAYSON W. HANUS-SHEPHARD PROFESSIONAL CORPORATION d/b/a Shephard Health
1228 Kensington Road NW, Suite 200
Calgary, Alberta T2N 3P7
Canada
Phone:
+1 403-543-7499
Email:
[email protected]
Website:
https://go.shephardhealth.com/home
Privacy Policy:
https://go.shephardhealth.com/privacy-policy
By using our website and applicable services, you acknowledge these Terms of Service.